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Workiz is built around the phone: a dialer, a call queue and an AI answering service sit at the center of the product, and for a shop that lives on inbound calls that is a real advantage. ToolBerry Pro is built around the job. The clearest differences are that Workiz no longer publishes prices or offers a free plan, and that its offline support, like everyone else's, stops at the mobile app.
If your business runs on inbound phone calls, Workiz's built-in phone system and AI answering are things we do not attempt, and that may settle it. Two things to weigh against that. Workiz removed its free Lite plan and now shows "Request pricing" on every tier, so you cannot compare cost without a sales conversation and a 7-day trial. And its offline support is mobile-only, so an outage at the office still stops the office. ToolBerry Pro is one published-on-request price per business, and the same local database runs on desktop and phone.
The short version
One price covers your whole crew. Hiring tech number 11 changes your schedule, not your software bill. Service Fusion is the one vendor here that does the same, and their page says so.
Several of these products have real offline in their mobile app. What none of them has is the office: ToolBerry runs the same local database on desktop too, so a dropped connection at the shop is as harmless as a basement with no bars.
Not one of the six has a free tier. ToolBerry Free is a full product your crew can run real jobs on today, and Pro is the layer you add when the team features are worth paying for.
| What matters when the crew grows | ToolBerry Pro | Workiz |
|---|---|---|
| Pricing model | Per business. Crew size never changes the bill | Standard, Pro and Ultimate all show "Request pricing". No free plan, 7-day trial (workiz.com, August 2026) |
| Offline, office and field | Local database on web and mobile. Every feature, zero signal | Mobile app can view and update jobs offline and sync later. Desktop needs a connection |
| Language coverage | Whole product, per person, admins and office included | English and Spanish on the mobile app, switched per device |
| Phone system and call handling | No dialer, no call queue, no AI answering | Built-in dialer, call queue and AI answering, genuinely stronger |
| Getting started | We set your business up and train the crew | 7-day trial, then a sales conversation for pricing |
| Best fit | Crews where the work, not the call queue, is the bottleneck | Office-run shops that live on inbound calls |
We keep these pages honest and current. If something here is out of date, tell us and we'll fix it.
Workiz's pricing page lists Standard, Pro and Ultimate, and every one of them says "Request pricing". The free Lite plan is gone. That means a demo before you can compare. We ask you to tell us your team size and needs, and we send a real number within one business day, with no obligation and nothing to sit through.
Workiz's offline support is a mobile-app feature, which is the industry norm and works well enough in a truck. It does not help the person running dispatch when the shop's connection drops. ToolBerry runs the same real database on desktop and phone, so the office keeps working too and catches up on reconnect.
Tools and equipment with serial numbers and barcodes, who has what, transfers between locations with a bill of lading, rentals with their own lifecycle, and QR or thermal labels you print yourself. It is all part of Pro rather than a separate module, and it works offline like everything else.
Workiz's phone system is the real thing and we do not compete with it. A built-in dialer, a call queue, call recording and an AI answering service that picks up in English or Spanish add up to a genuine advantage for a shop whose growth is limited by missed calls. If the bottleneck in your business is the phone ringing out, that is a category of problem ToolBerry does not solve at all, and Workiz solves it well.
Feature tables only go so far. Apply for Early Access and run the pilot on your crew, your sites, your dead zones.
Apply for Early Access10 pilot spots, 50%+ off the first year.
Whichever way you go: your crew already knows ToolBerry if they've used the free app, going Pro is a login, not a migration. And the pilot guarantee covers your exit costs if we're wrong for you.
ToolBerry Pro is priced per business, not per seat. Tell us your size and needs and we will send a straight answer within one business day. ToolBerry Free stays free forever underneath it, which matters here because Workiz retired its free tier.
Workiz does not publish prices. Standard, Pro and Ultimate each show "Request pricing", the free Lite plan is no longer offered, and there is a 7-day trial. Add-ons such as the phone system and SMS credits are billed on top (workiz.com/pricing-plans, read August 2026).
Prices change, and unpublished prices change quietly. Ask them directly.
The honest advice first: if you moved to Workiz for the phone system, do not switch on our account. If you moved for job management and the phone side is incidental, run one crew on ToolBerry Pro for a few weeks alongside it. Your techs will recognize the app if they have used ToolBerry Free, and everything you enter is exportable from day one.
$0 per extra user, ever.
Tell us about your business and we'll take it from there.
No migration, no retraining, it's the same app your crew already uses.